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11/14/2022  9:00 PM        <dir> Agent Error
11/14/2022  5:46 PM        <dir> Booked
11/14/2022  2:32 PM        <dir> Booked Other
11/14/2022  9:52 AM        <dir> No Booking No Availability
11/14/2022  7:18 PM        <dir> No Booking Other
11/14/2022 10:58 PM        <dir> No Disposition
11/14/2022  5:17 PM        <dir> On Hold
11/14/2022  1:48 PM        <dir> OTA Information Inquiry
11/14/2022  4:36 PM        <dir> Queue Callback Assigned
11/14/2022 10:25 AM        <dir> R And A Inquiry
11/14/2022  2:02 PM        <dir> Service Recovery
11/14/2022  9:21 AM        <dir> Special Request
11/14/2022 10:58 PM        <dir> Transferred To 3rd Party