web2.asktelemarketing.com - /TNM_Craftsy_CSrecordings/2_9_2021/

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  5/7/2022  5:02 AM        <dir> Agent Error
  5/7/2022  5:03 AM        <dir> Cancel No Auto Renewal
  5/7/2022  5:01 AM        <dir> Cancel Opt Out of Auto Renewal
  5/7/2022  5:05 AM        <dir> Cancel Pro Rated Refund
  5/7/2022  5:03 AM        <dir> Cancel Refunded
  5/7/2022  5:05 AM        <dir> Cancel Save Refunded
  5/7/2022  5:02 AM        <dir> Cancel Save Retention
  5/7/2022  5:05 AM        <dir> Customer Summary Explained Premium Benefits
  5/7/2022  5:05 AM        <dir> Customer Summary Explanation of Card Charge
  5/7/2022  5:02 AM        <dir> Customer Summary Inquiry of Membership Cost
  5/7/2022  5:01 AM        <dir> Customer Summary Membership Status
  5/7/2022  4:59 AM        <dir> Dead Air
  5/7/2022  5:02 AM        <dir> No Disposition
  5/7/2022  5:05 AM        <dir> Queue Call Back No Answer
  5/7/2022  5:04 AM        <dir> Queue Callback Assigned
  5/7/2022  5:02 AM        <dir> Support Assisted Customer with Forever Credits
  5/7/2022  5:02 AM        <dir> Support Assisted Customer with Login
  5/7/2022  4:59 AM        <dir> Support Assisted Customer with Navigation
  5/7/2022  5:02 AM        <dir> Support Assisted customer with sign up
  5/7/2022  5:05 AM        <dir> Support Provided username or reset password
  5/7/2022  4:59 AM        <dir> Support Sent Customer Trouble Shooting Email
  5/7/2022  5:05 AM        <dir> Support Signed Customer Up Over the Phone