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 5/30/2022  6:23 PM        <dir> Agent Auto Wrap
 5/30/2022  6:21 PM        <dir> Brian
 5/30/2022  6:19 PM        <dir> Cancelled
 5/30/2022  6:24 PM        <dir> Cancelled and Multiple Refunds
 5/30/2022  6:23 PM        <dir> Cancelled and Refunded
 5/30/2022  6:21 PM        <dir> Customer Service
 5/30/2022  6:17 PM        <dir> Dead Air
 5/30/2022  6:18 PM        <dir> Early hangup
 5/30/2022  6:24 PM        <dir> Queue Callback Assigned
 5/30/2022  6:21 PM        <dir> Refund
 5/30/2022  6:25 PM        <dir> Wrong Number