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11/16/2022 12:32 AM <dir> Agent Error
11/16/2022 9:50 PM <dir> Cancel Rebill
11/16/2022 4:29 PM <dir> Cancel-Trial
11/17/2022 12:12 AM <dir> Customer Service
11/16/2022 9:31 PM <dir> Disconnected Callback
11/16/2022 7:19 PM <dir> Prank call
11/16/2022 9:58 PM <dir> Queue Callback Assigned
11/16/2022 10:18 PM <dir> Refund Full
11/17/2022 12:04 AM <dir> Refund Partial