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12/20/2022 8:46 AM <dir> Agent Error
12/20/2022 7:16 PM <dir> Cancel Rebill
12/20/2022 11:52 PM <dir> Cancel-Trial
12/20/2022 11:50 PM <dir> Customer Service
12/20/2022 11:53 PM <dir> Disconnected Callback
12/20/2022 7:22 PM <dir> Prank call
12/20/2022 9:19 PM <dir> Queue Callback Assigned
12/21/2022 12:04 AM <dir> Refund Full
12/20/2022 6:35 PM <dir> Refund Partial