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11/15/2022 11:02 AM <dir> Agent Error
11/15/2022 10:11 PM <dir> Caller Disconnected
11/15/2022 11:56 PM <dir> Cancel Rebill
11/15/2022 9:46 PM <dir> Cancel-Trial
11/16/2022 12:04 AM <dir> Customer Service
11/15/2022 11:07 PM <dir> Disconnected Callback
11/15/2022 8:11 AM <dir> Prank call
11/15/2022 9:52 PM <dir> Queue Callback Assigned
11/15/2022 10:22 PM <dir> Refund Full
11/15/2022 11:34 PM <dir> Refund Partial