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5/22/2022 11:21 AM <dir> Agent Error
5/22/2022 11:17 AM <dir> Cancellation
5/22/2022 11:17 AM <dir> Customer Service
5/22/2022 11:12 AM <dir> Dead Air
5/22/2022 11:12 AM <dir> Early hangup
5/22/2022 11:32 AM <dir> Queue Callback Assigned
5/22/2022 11:21 AM <dir> Status Check
5/22/2022 11:12 AM <dir> Transferred To 3rd Party
5/22/2022 11:12 AM <dir> Voicemail
5/22/2022 11:32 AM <dir> Wrong Number