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8/2/2022 6:56 PM <dir> Agent Auto Wrap
8/2/2022 5:37 PM <dir> Agent Error
8/2/2022 5:21 PM <dir> Call Back Failed
8/2/2022 8:36 AM <dir> Caller Disconnected
8/2/2022 7:31 PM <dir> Customer Service
8/2/2022 7:31 PM <dir> Filed Claim
8/2/2022 5:47 PM <dir> Left VM Message
8/2/2022 7:39 PM <dir> Prank call
8/2/2022 3:43 PM <dir> Queue Callback Assigned
8/2/2022 12:59 PM <dir> Transferred To 3rd Party