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7/19/2022 7:16 PM <dir> Agent Auto Wrap
7/19/2022 6:10 PM <dir> Call Back Failed
7/19/2022 7:33 PM <dir> Customer Service
7/19/2022 7:35 PM <dir> Filed Claim
7/19/2022 2:55 PM <dir> Left VM Message
7/19/2022 7:20 PM <dir> Prank call
7/19/2022 3:16 PM <dir> Queue Callback Assigned
7/19/2022 3:55 PM <dir> Transferred To 3rd Party