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6/18/2022 9:25 AM <dir> Agent Auto Wrap
6/18/2022 9:22 AM <dir> Call Back Failed
6/18/2022 9:24 AM <dir> Customer Service
6/18/2022 9:29 AM <dir> Filed Claim
6/18/2022 10:06 AM <dir> Left VM Message
6/18/2022 9:24 AM <dir> Prank call
6/17/2022 2:53 PM <dir> Queue Callback Assigned
6/17/2022 2:45 PM <dir> Transferred To 3rd Party