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 5/24/2022  4:33 AM        <dir> Abandon
 5/24/2022  4:44 AM        <dir> Agent Auto Wrap
 5/24/2022  4:40 AM        <dir> Agent Error
 5/24/2022  4:34 AM        <dir> Call Back Failed
 5/24/2022  4:33 AM        <dir> Caller Disconnected
 5/24/2022  4:40 AM        <dir> Customer Service
 5/24/2022  5:22 AM        <dir> Filed Claim
 5/24/2022  4:40 AM        <dir> Left VM Message
 5/24/2022  4:41 AM        <dir> Prank call
 5/24/2022  5:02 AM        <dir> Queue Callback Assigned
 5/24/2022  4:34 AM        <dir> Transferred To 3rd Party