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 4/23/2022  2:52 AM        <dir> Abandon
 4/23/2022  2:59 AM        <dir> Agent Auto Wrap
 4/23/2022  2:58 AM        <dir> Agent Error
 4/23/2022  2:53 AM        <dir> Call Back Failed
 4/23/2022  2:52 AM        <dir> Caller Disconnected
 4/23/2022  2:58 AM        <dir> Customer Service
 4/23/2022  3:12 AM        <dir> Filed Claim
 4/23/2022  2:58 AM        <dir> Prank call
 4/23/2022  3:00 AM        <dir> Queue Callback Assigned
 4/23/2022  3:00 AM        <dir> Sent To Voicemail
 4/23/2022  2:52 AM        <dir> Transferred To 3rd Party