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1/9/2022 4:35 PM <dir> Agent Auto Wrap
1/9/2022 4:44 PM <dir> Call Back Failed
1/9/2022 8:15 PM <dir> Customer Service
1/9/2022 5:47 PM <dir> Filed Claim
1/9/2022 12:50 PM <dir> Prank call
1/9/2022 5:01 PM <dir> Queue Callback Assigned
1/9/2022 12:41 PM <dir> Transferred To 3rd Party