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4/23/2022 8:58 AM <dir> Abandon
4/23/2022 8:59 AM <dir> Agent Auto Wrap
4/23/2022 8:58 AM <dir> Call Back Failed
4/23/2022 8:59 AM <dir> Customer Service
4/23/2022 9:25 AM <dir> Filed Claim
4/23/2022 8:59 AM <dir> Left VM Message
4/23/2022 8:59 AM <dir> Prank call
4/23/2022 9:23 AM <dir> Queue Callback Assigned
4/23/2022 8:58 AM <dir> Transferred To 3rd Party