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1/16/2022 4:16 PM <dir> Agent Auto Wrap
1/16/2022 1:37 PM <dir> Call Back Failed
1/16/2022 8:35 PM <dir> Customer Service
1/16/2022 6:20 PM <dir> Filed Claim
1/16/2022 8:27 AM <dir> Left VM Message
1/16/2022 2:36 PM <dir> Prank call
1/16/2022 4:56 PM <dir> Queue Callback Assigned
1/16/2022 2:02 PM <dir> Transferred To 3rd Party