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1/14/2022 4:03 PM <dir> Agent Auto Wrap
1/14/2022 2:04 PM <dir> Call Back Failed
1/14/2022 4:16 PM <dir> Customer Service
1/14/2022 5:17 PM <dir> Filed Claim
1/14/2022 1:26 PM <dir> Left VM Message
1/14/2022 1:32 PM <dir> Prank call
1/14/2022 8:02 PM <dir> Queue Callback Assigned
1/14/2022 12:07 PM <dir> Transferred To 3rd Party