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12/20/2022 8:28 PM <dir> Agent Auto Wrap
12/20/2022 3:36 PM <dir> Agent Error
12/20/2022 4:29 PM <dir> Call Back Failed
12/20/2022 7:15 PM <dir> Call Dropped
12/20/2022 8:28 PM <dir> Customer Service
12/20/2022 8:15 PM <dir> Filed Claim
12/20/2022 7:06 PM <dir> Left VM Message
12/20/2022 6:57 PM <dir> Queue Callback Assigned
12/20/2022 8:09 PM <dir> Transferred To 3rd Party