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12/15/2022 1:40 PM <dir> Cancellation
12/15/2022 1:34 PM <dir> Dead Air
12/15/2022 2:30 PM <dir> Escalation
12/16/2022 1:01 AM <dir> No Disposition
12/15/2022 3:30 PM <dir> Parts and Repair
12/15/2022 2:35 PM <dir> Queue Callback Assigned
12/16/2022 1:01 AM <dir> Status Check